
Welcome to DoulaBiz’s online marketplace (“Web Site”). Any person who wants to access our Web Site to sell goods or services (“Products”) must accept the terms and conditions of this Vendor Participation Agreement without change.
These Terms & Conditions (“Terms”) form part of the Vendor Participation Agreement (“Vendor Agreement”) entered into between the DoulaBiz Limited, a company incorporated under the Companies Act, having its registered office at Suit #6, 16 Kingslyn Avenue, Kingston 10, Jamaica (“Company“) and you, the Vendor (“Vendor“).
BY CHECKING THE “ACCEPT” BOX NEXT TO THIS AGREEMENT ON OUR BECOME A VENDOR PAGE AT WEB SITE, YOU WILL ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD AND AGREE TO ALL OF THE TERMS AND CONDITIONS OF THIS VENDOR PARTICIPATION AGREEMENT.
The domain name www.DoulaBiz.com (hereinafter referred to as “Portal/Website“) is owned by the Company and operates as an online e-commerce marketplace for the display, advertising and sale of products and services by various Vendors to the end users (“Customers/Users/Buyers”) and provides related services to the Vendors and to the Customers / Users of the Portal on behalf of the Vendors (as the Vendor’s service provider). The Company shall act as Vendor’s service provider for providing various services in relation to the sale of its Products as agreed under the Vendor Participation Agreement.
DoulaBiz provides an online service that allows third party Vendors to sell their Products to buyers. DoulaBiz does not act as the agent for either buyers or Vendors. Our service provides a platform for these transactions to take place.
Accordingly, the contract formed at the completion of a sale or purchase is solely between Buyer and Vendor. The enforcement of any contractual obligations arising out of completing a transaction is the responsibility of the Buyer and Vendor that are the parties to that transaction. DoulaBiz is not obligated to mediate between parties or enforce or fulfill any contracts. DoulaBiz wants its Users to have satisfying buying experiences. It has adopted policies and procedures designed to satisfy both Users and Vendors. DoulaBiz may attempt to resolve buy/sell issues, even though it may not have the duty to do so, but it does not guarantee the integrity of any transaction between any buyer and any Vendor.
You must login with an existing account or with your Google or FaceBook account (the “Account”) followed by completion of the Vendor registration form in order to make full use of selling on the marketplace. You may not share your password with anyone except authorized employees. You must always provide accurate, current and complete information, and you must update such information in a timely manner to maintain its accuracy and completeness. Any use of the Site through your Account will be deemed as being used by you. DoulaBiz is entitled to rely on the contact and other information that is supplied to us through your Account. Your Account is non-transferable and non-assignable.
i. Vendor registration is limited to parties that can lawfully enter into and form contracts under the laws of Jamaica. DoulaBiz does not permit individuals under the age of 18 years to participate in our vendor Services. Minors are not allowed to buy or sell on our marketplace.
ii. We request bank account information primarily for identity and security reasons. Please note that the bank account you have identified must be valid in order for you to be paid for your sales. If for any reason it is invalid at the time we try to disburse funds to you, your disbursement will be delayed until you update the information.
iii. To register as a Vendor on our Web Site to list Products for sale, you must provide your real name, your actual address, your actual phone number, your actual e-mail address, your bank account information to receive payments and agree to the marketplace agreement. You warrant to DoulaBiz that the information you provide during the registration process (and any notification of change of such information) is true and correct. If such information should change, you promise that you will notify DoulaBiz promptly of the particular changes.
iv. DoulaBiz reserves the right to reject any registration in its sole discretion.
v. If you provide false or incorrect registration information or do not notify DoulaBiz of changes to your registration information immediately, DoulaBiz reserves the right to terminate your account immediately and without notice to you.
vi. You are responsible for maintaining the security of your password. You may not disclose your password to any third party (other than third parties authorized by you to use your account) and you are solely responsible for any use of or action taken under your password on this Web Site. If your password is compromised you must change your password.
vii. Unless otherwise indicated, DoulaBiz itself may sell or purchase goods and services on its Web Site from time to time. When DoulaBiz offers Products for sale or purchases Products from other Vendors, DoulaBiz is not regarded as a “Vendor” for purposes of this Vendor Participation Agreement.
In addition, employees of DoulaBiz are permitted to participate in their personal capacity (i.e., not as DoulaBiz employees, representatives or agents) in the transactions conducted through this Web Site. DoulaBiz employees, representatives or agents, when participating in any transaction in their personal capacity, are subject to this Vendor Participation Agreement.
i. The Vendor shall offer its Products to the Company for the purpose of sale by the Vendor on the Portal. The Company has the right to refuse to display, or withdraw from the Portal, any Product for sale on the Portal.
ii. The Products offered for sale by the Vendor are either manufactured by the Vendor or are sourced/ purchased by the Vendor from third party suppliers/manufacturers (“Suppliers”).
As part and parcel of the Services, the Company shall carry out the following functions for and on behalf of the Vendor for consideration as agreed under the Vendor Agreement.
i. The Vendor authorizes the Company to, on behalf of the Vendor, provide to Customers / Users of the Portal:
ii. The Vendor agrees and undertakes to fully co-operate with the Company as reasonably required, in connection with any customer-service functions undertaken by the Company.
iii. The Vendor authorizes the Company to place;
If DoulaBiz reasonably concludes based on information available to us that Vendor’s actions and/or performance in connection with the Site may result in buyer disputes, chargebacks or other claims, then we may, in our sole discretion, delay initiating any remittances and withhold any payments to be made or that are otherwise due to you in connection with this marketplace agreement for the shorter of: (a) a period of 90 days following the initial date of suspension; or (b) completion of any investigation(s) regarding any Vendor actions and/or performance in connection with this marketplace agreement. We will not be liable to Vendor if we act in accordance with the provisions of this Section.
an additional $35 per pound thereafter, subject to change at any time
The payment of sale proceeds of the Products by the Company to the Vendor shall be on a fortnightly basis. The Company shall remit to the Vendor the sale proceeds of the Products which have been duly delivered to the Customers after deducting there from (i) the Company’s Commission on sales on the Products sold and delivered to the Customers’(ii) any other costs incurred by the Company in relation to provision of other Services, as agreed under the Vendor Agreement (including without limitation commission charges on COD); (iii) any adjustments for any returns received from the Customers within seven (7) days from the date of delivery of Products to a Customer; and (iv) all other amounts due and payable by the Vendor to the Company on accordance with these Terms & Conditions under the Vendor Agreement.
All information or data uploaded or transmitted by or on behalf of Vendor to the Portal, Websites, or any other DoulaBiz website, application, or system, or to a User is free from any virus, worm, defect, Trojan horse, software bomb or other feature designed to damage or degrade in any manner the performance of the Portal, Websites, any other DoulaBiz website, application, or system. Vendor will not use the Websites to violate the security of, or gain unauthorized access to, any computer or computer network or other device or system (including unauthorized attempts to discover passwords or security encryption codes to use any robot, spider, site search/retrieval application, or other device to retrieve or index any portion of the Websites, collect any information about other Users (including usernames and/or email addresses); or to reformat or frame any portion of the Websites), or use the Websites and/or any other Vendor Content, intentionally or unintentionally, to violate any Applicable Law.
Vendor Commission = 10% + PayPal or Credit Card processing fee (PayPal = 5.4% + $0.30 USD)
Note: The PayPal/Credit Card processing fee of 5.4% + $0.30 is applied once per order and covers the amount DoulaBiz pays to these companies to receive funds. If a full refund is initiated by the Vendor then $0.30 of this fee is non-refundable.
THE FUNCTIONALITY PROVIDED BY THE WEBSITE OR DOULABIZ, OR ITS DESIGNEES’ SERVERS IS NOT AN ARCHIVE; VENDOR IS SOLELY RESPONSIBLE FOR MAINTAINING INDEPENDENT ARCHIVAL AND BACKUP COPIES OF ALL INFORMATION, INCLUDING VENDOR CONTENT PROVIDED TO DOULABIZ.
Users may purchase an Item for sale by clicking on the “Add to Cart” button on the relevant Item’s page, provided that the Item is still showing as having a quantity of stock remaining. The Vendor’s listing of an Item for sale or purchase constitutes an offer to each Participant to purchase the Product at that price and the act of clicking on the “Add to Cart” button by a Participant constitutes acceptance of that offer. Such acceptance will become effective on receipt by our Web Site of such act. A Vendor may retract an Item listed for sale or purchase at any time but is bound by any offers accepted prior to the retraction.
For Items listed for sale through our Web Site, a delivery charge of $1,000 is applicable for the first 5lbs and then an additional $35 per pound thereafter, or as posted from time to time on our Web Site. Delivery charges are subject to change at any time and without notice.
The term “Intellectual Property” shall mean and include logos, trade names, brand names, trademarks, copyrights and other relevant intellectual property rights relevant to the advertisement and sale of the Products.
The Parties shall keep all negotiations confidential and maintain the contents of these Terms & Conditions of the Vendor Participation Agreement in strict confidence and shall make no announcement or disclosure without the prior written approval of the other Party save in respect of (i) disclosures necessary to be made to each Party’s consultants, advisors, employees / directors on a need-to-know basis and provided that such third parties are bound by obligations of confidentiality; and (ii) disclosures required by law.
DoulaBiz retains the right, if it considers it appropriate, to: immediately halt any sale or purchase; prevent or restrict access to our Web Site or the Services; or take any other action to restrict access to or availability of or remove any objectionable material, feedback, ratings, inaccurate listings, inappropriately categorized Items, unlawful Items or Items prohibited for listing on our Web Site under this Vendor Participation Agreement. DoulaBiz reserves the right and has absolute discretion but not an obligation, to remove, screen or edit any content that breaches these provisions or is otherwise objectionable.
Without prejudice to generality of the rights in this clause, and to any other rights that DoulaBiz may have in this Vendor Participation Agreement, DoulaBiz reserves the right to refuse listings or to immediately remove any listings where DoulaBiz objects to how you identify yourself on our Web Site (including, but not by way of limitation, your name, branding or marks) or if you make or indicate that you will make inappropriate use of any of your identifying information or the Web Site or the Services or otherwise in any manner in contravention of the requirements of this Participation Agreement.
threatens the unity, integrity, defence, security or sovereignty of Jamaica, friendly relations with foreign states, or public order or causes incitement to the commission of any cognisable offence or prevents investigation of any offence or is insulting any other nation
Company’s total liability (including for its indemnity obligations), whether in contract, tort, or otherwise, arising out of or in connection with the Vendor Participation Agreement or Terms & Conditions shall not exceed the total Sales Commission received by the Company in the preceding 30 days under the Vendor Agreement.
Vendor agrees to defend, indemnify and hold harmless DoulaBiz Limited, and its affiliates, volunteers, partners and service providers, and their respective directors, officers, employees, affiliates and agents and their heirs, successors and assigns (“Indemnities”), from and against any and all liabilities, demands, losses, damages, costs, expenses, fines, amounts paid in settlements or judgments, including without limitation, costs, reasonable attorneys’ fees, witnesses’ fees, investigation expenses, cost of management time, any and all out-of-pocket expenses, consequential damages, and all other expenses and costs incident thereto (collectively referred to as “Damages”), whether actual or alleged (even though such allegations may be false, fraudulent or groundless), arising out of or relating to any of the following (collectively, the “Claims”):
Notwithstanding the provisions of this Paragraph, Vendor will not be liable for damage to third parties to the extent such damage was solely and proximately caused by the negligence or wilful misconduct of any Indemnified Party.
Without limitation, the Vendor shall pay all monies owed to any party, as well as all attorneys’ fees, related to any action against, or determinations against, Indemnitees related to any action to pursue Indemnitees for Taxes, Claims, or Consumer Protection Claims arising from Vendor’s breach.
Neither Party will be liable to the other for any failure to perform its obligations under this Agreement to the extent such failure is due to war, riots, embargoes, strikes or other concerted acts of workers, casualties, accidents or other causes to the extent that such failure and the consequences thereof are reasonably beyond the control and without the fault or negligence of the Party claiming excuse.
The Parties to this Agreement are independent contractors, and no other relationship will be implied from this Agreement. Nothing contained in or done pursuant to this Agreement will be construed as creating a partnership, agency, or joint venture, and neither Party will become bound by any representation, statement, or act of the other Party. Vendor is responsible for all expenses necessary to fulfil its obligations under this Agreement.
Vendor may use subcontractors in its performance under this Agreement, provided that (i) Vendor’s subcontractors will be required to adhere to the terms of the Agreement and (ii) Vendor will be fully responsible for the acts and omissions of its subcontractors. DoulaBiz may require Vendor to cease use of any subcontractor for any reason, and may immediately suspend Vendor’s account, or terminate this Agreement in the event Vendor refuses to comply with any such request from DoulaBiz.
occurrence of either of the following instances shall attract a penalty of JMD$2,500 only per instance:
It is hereby acknowledged by the Vendor that out of the penalty amount, JMD$1,250 will be passed on by the Company to the Customer concerned (or customers in general) to assist with cost of retuning the products, and the remaining JMD$1,250 will (i) either be passed on to the customer as a contribution towards the shipping cost paid to receive the Products, where applicable, as an apology gesture for less than satisfactory shopping experience in case such instances occur or (ii) be retained by the Company as costs of processing the order.
In listing an Item for sale or transfer of products or performance of services sold internationally, or that may involve the sale of foreign or international editions of any Item, the Vendor may also have to comply with laws of both the island of Jamaica, as well as the law of the country in which the Vendor or buyer resides that concern, among other things, prohibitions on the sale, distribution or offering for sale of specific Items. Nothing in this section, or in any other section of this Participation Agreement, is intended to mitigate the provisions of section A(1.1)(c) of this Participation Agreement.
Any Participant may list an Item for sale or purchase on our Web Site. However, the following Items must not be listed on our Web Site by any Vendor or purchased by buyers:
DoulaBiz makes no representations that Items not appearing on the prohibited Items list in this Agreement may be sold or distributed or offered for sale under applicable law.
YOU CONSENT TO THE PUBLICATION OF, AND AUTHORIZE DOULABIZ TO PUBLISH, FEEDBACK AND RATINGS EVEN THOUGH SUCH FEEDBACK OR RATINGS MAY BE CRITICAL OR DEFAMATORY OF YOU AND EVEN THOUGH DOULABIZ MAY BE AWARE OR OUGHT REASONABLY BE AWARE THAT SUCH FEEDBACK OR RATINGS CAUSED OR CONTRIBUTED TO THE PUBLICATION OF A STATEMENT THAT IS DEFAMATORY OF YOU. YOU RELEASE DOULABIZ FROM AND WAIVE ALL RIGHTS AGAINST DOULABIZ IN RESPECT OF ANY LIABILITY ARISING OUT OF OR IN CONNECTION WITH THE PUBLICATION OF ANY DEFAMATORY COMMENTS ABOUT YOU IN SUCH FEEDBACK AND RATINGS.
OUR WEB SITE AND THE SERVICES ARE PROVIDED ON AN “AS IS” BASIS. DOULABIZ MAKES NO OTHER REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION: (a) THE IMPLIED WARRANTIES OF VENDORABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT; (b) THAT OUR WEB SITE OR THE SERVICES WILL MEET YOUR REQUIREMENTS, WILL ALWAYS BE AVAILABLE, ACCESSIBLE, UNINTERRUPTED, TIMELY, SECURE OR OPERATE WITHOUT ERROR; (c) THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS INCLUDED ON OUR WEB SITE WILL BE AS REPRESENTED BY VENDORS, LAWFUL TO SELL, OR THAT VENDORS OR BUYERS WILL PERFORM AS PROMISED; (d) ANY IMPLIED WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE; AND (e) ANY OBLIGATION, LIABILITY, RIGHT, CLAIM OR REMEDY IN TORT, WHETHER OR NOT ARISING FROM THE NEGLIGENCE OF DOULABIZ. TO THE FULL EXTENT PERMISSIBLE UNDER APPLICABLE LAW, DOULABIZ DISCLAIMS ANY AND ALL SUCH WARRANTIES.
BECAUSE DOULABIZ IS NOT INVOLVED IN TRANSACTIONS BETWEEN BUYERS AND VENDORS OR OTHER PARTICIPANT DEALINGS, IF A DISPUTE ARISES BETWEEN ONE OR MORE PARTICIPANTS, EACH OF YOU RELEASE DOULABIZ (AND ITS EMPLOYEES, REPRESENTATIVES AND AGENTS) FROM CLAIMS, DEMANDS AND DAMAGES (ACTUAL AND CONSEQUENTIAL) OF EVERY KIND AND NATURE, KNOWN AND UNKNOWN, SUSPECTED AND UNSUSPECTED, DISCLOSED AND UNDISCLOSED, ARISING OUT OF OR IN ANY WAY CONNECTED WITH SUCH DISPUTES.
Survival. Any termination of this Agreement will be without prejudice to the rights of either Party against the other in respect of any antecedent claim or breach of any of the provisions of this Agreement. Any obligations of the Parties relating to limitations on liability, confidentiality and indemnification, as well as any other obligations under this Agreement that by their nature are intended to survive, including any payment or User services obligation in connection with the sale of Products hereunder, will survive termination of this Agreement.
YOUR CONTINUED USE OF THIS WEB SITE AND THE SERVICES FOLLOWING DOULABIZ’S POSTING OF ANY CHANGES WILL CONSTITUTE YOUR ACCEPTANCE OF SUCH CHANGES OR MODIFICATIONS. IF YOU DO NOT AGREE TO ANY CHANGES TO THIS AGREEMENT, THEN YOUR ONLY REMEDY IS TO CEASE USE OF THE SERVICES OR THIS WEB SITE.
Email: support@doulabiz.com
Or mail to:
DoulaBiz Ltd
Suite #6, 16 Kingslyn Avenue, Kingston 10, Jamaica
These Terms & Conditions are being executed electronically and shall form a binding agreement between the Parties and no Party shall claim invalidity of these Terms and Conditions merely on the grounds that these Terms and Conditions are being executed electronically.
These Terms and Conditions together with the Vendor Agreement shall be read and construed in accordance with the laws of Jamaica. All disputes arising out of or in relation to these Terms and Conditions and/or the Vendor Agreement shall be subject to the exclusive jurisdiction of courts in Jamaica.