Privacy Policy

Overview

We know that providing personal information is an act of trust. We value the trust you place in us and we take it seriously. That’s why we insist upon the highest standards for secure transactions and customer information privacy. This privacy policy applies to all personal information collected by DoulaBiz Limited.  Unless you directly give us consent to do otherwise, DoulaBiz will only collect and use your personal information in accordance with this Privacy Policy.

Note

  • Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy frequently.
  • Data protection is a matter of trust and your privacy is important to us. We shall therefore only use your name and other information which relates to you in the manner set out in this Privacy Policy. We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you.
  • Personal information is information about you that is personally identifiable, including your name, address, email address, phone number, company name, company website as well as information that is not otherwise publicly available.
  • We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected.
  • By visiting doulabiz.com you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree please do not use or access our Website. By using this site you expressly agree, without limitation or qualification, to be bound by the terms of this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms of Use.
  • All products, services, features and information on doulabiz.com are made available subject to this Privacy Policy.

1. INFORMATION COLLECTED

In general, you can browse the Website without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are no longer anonymous to us. You always have the option to not provide information by choosing not to use a particular service or feature on the Website. You can decline to submit personal information to any of our Services, in which case we may not be able to provide the Service to you.

If you transact with us, we collect some additional information, such as a billing address, a credit / debit card number and a credit / debit card expiration date and/ or other payment instrument details and tracking information from cheques or direct deposits.

If you choose to post messages on our message boards, chat rooms or other message areas or leave reviews or feedback, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support and troubleshoot problems as permitted by law.

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Website, we may collect such information into a file specific to you.

We collect personally identifiable information (email address, name, phone number, credit card / debit card / other payment instrument details, etc.) from you when you set up an account with us. While you can browse some sections of our Website without being a registered member, certain activities (such as placing an order) do require registration. We may use your contact information to send you offers based on your previous orders and your interests.

When You become a Registered User, you must create a user name or you can register using your existing Google or Facebook accounts.  During the registration process, we collect registration information such as name, user name, and password, contact information such as email, address and telephone number, and billing information such as credit card number. Your Registered User name and information may appear next to Your directory listing, user reviews and ratings as they are posted on Our Site. Your Registered User name and information may also appear on a Registered User Profile section of Our Site. 

Registration information is used to authenticate users and recall their advertising and vendor accounts, contact information is used to provide information on service updates, and billing information is used to charge for services. 

Business profiles: Business profile information including business name, address, phone number and email address is displayed to users publicly. If you have an account with us, we collect the information that you provide for your profile. For example, if you have a DoulaBiz account, your username is part of that profile, along with any other information you add to your profile, such as a photo, your home parish/town/country, a Biography description, website or social media links. Your default location, entered as City and Country, is shared publicly via your personal profile by default, but can be disabled by editing your profile.

Transaction and Billing Information: If you, as a representative of an establishment/business/individual, buy an advertising subscription plan from us, you will provide additional personal and payment information that is required to process the transaction and your payment, such as your name, credit card information, and contact information.

Content Information:  DoulaBiz collects user-submitted photos, ratings & reviews, bookmarks and favorites of users for businesses and Service providers. This user-submitted information is public by default and accessible to all users.

Communications With Us: You may also provide us with information when you respond to surveys, communicate with us about a support question, content issue and feedback.

Location Information:  We may determine the approximate location of your device from your IP address. We collect and use this information to, for example, calculate how many people visit our Services from certain geographic regions and to allow us to detect and warn you about suspicious account activity.

Information We Collect from Other Sources: We may get information about users from other sources. For example, if you log into DoulaBiz through another service (Facebook or Google), we will receive information from that service (such as your username, and basic profile information) via the authorization procedures used by that service. The information we receive depends on which services you authorize and any options that are available.

2. WHAT DO WE DO WITH YOUR INFORMATION?

When you register with or contribute content such as ratings and reviews,  comments, forum discussions or  purchase something from our website, as part of the registration or buying and selling process, we collect the personal information you give us such as your name, address, email address and other data such as (but not limited to) location, photographs and social media details. Anonymous and Unregistered Users are able to search within and access Content created and published via this Service. Please do not post any personal information on this website which you wish to keep private.

Email marketing: We may send you emails about our website, new products and other updates.

We may also communicate with our users through in-app (mobile application) notifications, SMS, and email.

Will not rent, sell, or share information about you with other people or non-affiliated companies. Any data collected on the site is purely for the purpose of running the site and will not be shared, rented or sold.

We may from time to time use a tool called “Google Analytics” to collect information about use of this site. Google Analytics collects information such as how often users visit this site, what pages they visit when they do so, and what other sites they used prior to coming to this site. We use the information we get from Google Analytics to improve this site. We use various Google services or API’s (e.g. Google Maps API). Here is a reference to the Google Privacy Policy

3. CONSENT

How do you get my consent? When you provide us with personal information in order to advertise with us, shop with us, complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only, in accordance with this Privacy Policy, including but not limited to Your consent for sharing your information as per this privacy policy.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?  If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@ doulabiz.com.

4. DISCLOSURE

We do not sell your personal information. We may disclose your information in limited circumstances if we are required by law to do so or if you violate our Terms of Service.   

We may disclose personal information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to respond to subpoenas, court orders, money laundering, or other legal process. We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.

Subsidiaries, Employees, and Independent Contractors: We may disclose information about you to our subsidiaries, our employees, and individuals who are our independent contractors that need to know the information in order to help us provide our Services or to process the information on our behalf. We require our subsidiaries, employees, and independent contractors to follow this Privacy Policy for personal information that we disclose to them.

Third Party Vendors: We may disclose information about you with third party vendors who need to know information about you in order to provide their services to us. This group includes vendors that help us provide our Services to you (like payment providers that process your credit and debit card information, fraud prevention services that allow us to analyze fraudulent payment transactions, postal and email delivery services that help us stay in touch with you, customer chat and email support services that help us communicate with you),  those that help us understand and enhance our Services (like analytics providers). We require vendors to agree to privacy commitments in order to disclose information with them. 

Legal Requests: We may disclose information about you in response to a subpoena, court order, money laundering or other governmental request.  We may disclose personal information to law enforcement offices, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce our Terms or Privacy Policy; respond to claims that an advertisement, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of our users or the general public.

To Protect Rights, Property, and Others: We may disclose information about you when we believe in good faith that disclosure is reasonably necessary to protect the property or rights of DoulaBiz, third parties, or the public at large.

Business Transfers: In connection with any merger, sale of company assets, or acquisition of all or a portion of our business by another company, or in the unlikely event that DoulaBiz goes out of business or enters bankruptcy, user information would likely be one of the assets that is transferred or acquired by a third party. If any of these events were to happen, this Privacy Policy would continue to apply to your information and the party receiving your information may continue to use your information, but only consistent with this Privacy Policy.

5. PAYMENT

We use PayPal for processing payments. We do not store your card data on our servers. The data is encrypted when processing payment. Your purchase transaction data is only used as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is not saved.

6. THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as PayPal and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links: When you click on links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

7. SECURITY

While no online service is 100% secure, our Website has stringent security measures in place and use commercially reasonable computer security safeguards to protect your personal information, our databases and servers against risks of loss, unauthorized access, destruction, misuse, modification, or inadvertent or improper disclosure of data. All registered DoulaBiz accounts are password-protected, which are hashed within our databases. This means that only you, the user, are in possession of your password. While employees of DoulaBiz have access to portions of our database, all passwords are stored in a form which is unreadable.

We restrict access to personal information to our employees, contractors and agents who need to know that information in order to operate, develop or improve our Services. Once your information is in our possession, we adhere to strict security guidelines, protecting it against unauthorized access. Security risks, however, cannot be completely eliminated and we therefore cannot guarantee complete security.

If you send us an email, you should know that email is not necessarily secure against interception. Therefore, if your communication will include sensitive information like your bank account, charge card, or social security number, and you prefer not to transmit it electronically, please contact us by postal mail or telephone rather than email.

For the sake of your personal security, we ask that you not post any personally identifiable information you wish to keep private. Your personal information can always be modified by logging into your personal profile and editing the minimal personal information we collect. Registered users who wish to have their account removed are able to do this by emailing your request to info@doulabiz.com.

8. AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your country, state or province of residence, or that you are the age of majority in your country, state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

9. HOW LONG WE KEEP INFORMATION

We generally discard information about you when we no longer need the information for the purposes for which we collect and use it.

If you wish to have your personal information deleted, please send an email to info@douldabiz.com. We will take all reasonable steps to change or delete information in response to such a request. If there is a reason that we cannot make that change or deletion, we will inform you of that reason.

Close Your Account:  While we’d be very sad to see you go, if you no longer want to use our Services you can close your DoulaBiz user account by sending an email request to info@doulabiz.com. Please keep in mind that we may continue to retain your information after closing your account, as described in How Long We Keep Information above – for example, when that information is reasonably needed to comply with (or demonstrate our compliance with) legal obligations such as law enforcement requests, or reasonably needed for our legitimate business interests.

Request that we remove your listing or business page: Deleting your listings require us to verify that you are the owner of the business. Please get in touch with us by sending an email to info@doulabiz.com. To avoid ambiguities, please include the URL (Website address) of the listing. We will then remove your business listing from our database entirely

10. QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at info@doulabiz.com.